FAHRENHEIT IT & CONSULTING/VFB Project Manager / IT Consultant 2014 to present
Recruited by IT consulting firm to work with various clients on a contract or project basis. Manage all aspects of a wide range of projects with accountabilities including scheduling, cost management, reporting, team leadership and vendor management. Lead teams of up to 20 and control project budgets of up to $5M. Highlights include:
As Project Manager for paper manufacturer (2 years):
- Led on-time, on-budget data security project; implemented a single ID protocol across 16,000 employees in 80 countries, successfully navigating complex international compliance issues
- Upgraded outmoded VPN network; worked with external vendor to redesign VPN and overcame international infrastructure and regulatory issues to deliver project below budget in 80 countries
- Installed telecom and wireless capabilities in new 300,000 sq. ft. warehouse, overseeing multiple vendors and contractors; ensured on-time opening with no break in operations
- Drove implementation of OM Partners integrated planning system, improving accuracy of demand planning by 20%
- Led effort to upgrade ERP system (BPCS) to the latest version, maintaining needed customization and adding additional modifications
As Data Governance Analyst for insurance company (6 months):
- Improved decision-making and business operations by updating code mapping between two systems; Completed project ahead of schedule, including creating detailed documentation
As Consultant for Virginia Farm Bureau (ongoing):
- Implemented payment processing in VFB Cash Entry System for Countryway’s legacy system without modifying the existing system
- Developed capability to process Countryway payments in Finsys while maintaining correct accounting and banking relationships
VIRGINIA FARM BUREAU (VFB), Richmond VA Project Manager/IT Manager 2007 to 2014
Recruited from former employer Fiserv, having previously worked with VFB as a Fiserv senior project manager. Provided AS400 technical support and served as SME on cash entry, billing and accounting functions.
- Successfully implemented ICS Finys billing system, defining and executing 400+ test cases for cash entry, billing and accounting processes
- Migrated Farm owners line of business from old Fiserv billing system to ICS; devised and implemented process that migrated 14,000 transactions onto the new system
- Devised automated method for integrating acquired company’s payment processing into VFB’s cash entry system; thoroughly tested the solution before implementation. To date the system has processed $10M+ in payments
- Won Star Achieve award for traveling to India to assist with stalled development and assess vendor capabilities; ultimately recommended ending the relationship
FISERV, Orange, CA Senior Project Manager 1999 to 2006
Managed implementation of Fiserv systems for multiple clients with duties including project scheduling, requirements definition, customization, migration, training, installation, configuration, testing, and “go-live.”
- Ranked as #1 billable project manager, personally generating over $2M in revenues
- Managed implementation of back-end systems for start-up online insurance broker, led requirements definition and seamlessly integrated Fiserv insurance systems with the front-end web applications to ensure a flawless user experience
- Facilitate rapid growth for one client, and boosted time-to-launch new product by 60%+, by replacing outdated legacy systems with a faster, more flexible insurance processing system
- Served on team leading complex systems integration for insurance company; managed implementation of Fiserv billing system and integration with separate policy system utilizing IBM’s queued interface tools
- Developed industry-specific Cognos training program to assist insurance companies to optimize their use of the system; delivered the training to 20+ companies across the US and Canada
Early Career:
ELECTRONIC DATA SYSTEMS (EDS), Dallas, TX Sales | Engineering Manager | Engineer
- Led crisis management initiative for key client following flood that shut down corporate offices; converted imaging center into fully operational call center within 24 hours.
- Secured $28M contract with national insurance company by devising creative solution to staffing issues
- Transformed under-performing group of developers that had joined EDS as part of an acquisition; created true team spirit through team-building activities, communication and rewards for strong performance
- Led a team of developers to integrate the email systems of GM and EDS following merger, allowing 30,000 employees from to easily communicate via email